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PEP (Practice Enhancement Program) was created to assist physicians and their staff with the Business of Medicine.

Development of appropriate charge masters

Plan confirmation procedures

Specific contracted managed care documentation and development of policies that enhance and optimize the billing and collections process

Collection documentation as a financial tool

Implementation of managed care reporting functions that allow analysis on the health of the billing and collection process

Development of accurate employee job descriptions

Staff training on appropriate collection of pertinent patient and insurance demographic information during the scheduling process

Policies on eligibility verification and benefits

Payor specific pre-authorization requirements